F.A.Q.

Where are you located?

Our cafe is located in Kailua Town on the beautiful island of Oahu. Come and visit us!

What are your shop hours?

We are open Mon-Fri 7AM-8PM and Sa-Su 7AM-7PM.

What about on Holidays?

We are closed on Christmas Day. We also usually close up shop early on other major holidays so stay connected with us through social media (instagram) where you can find the latest, or join our newsletter!

How much is shipping?

Shipping is only $5 per order, and free shipping on orders over $75!

Do you ship internationally?

We currently do not ship internationally, but are in the process of making it happen.

Returns and Exchanges:

Coffee:

We hope that you love your coffee, but if you didn’t, we want to do our best in helping you find something that’s right for you. Unfortunately, we can’t accept returns on coffee because of its perishability. However, if there are any issues with your order please contact us at [email protected] within one week of receiving your order.

Retail:

We will certainly accept returns/exchanges on defective or unused items. If there is something wrong with your order, we want to help! However, we can’t accept returns on used items in working order. Items must be returned or exchanged within 30 days of the purchase date. We are unable to accept returns at our Cafe Location.

If you wish to return or exchange an item, please email us at [email protected] with your order number, name, reason for return, and the item and quantity you wish to return. We will then contact you with how your return will be processed. Unfortunately, we cannot refund the price of shipping, nor can we provide shipping for the return.

If your item(s) was damaged upon delivery, we are happy to replace them. We ask that you provide a photo(s) of the damage, so that we can do our best make sure it doesn’t happen again. It will also help us get that information to our shipping partners.

WHOLESALE?

We want to partner with you and your community. Tell us a little about you and your business and your about your vision for our partnership here.

Visit our online shop